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Keeping everyone safe

As Covid-19 is still an on going global pandemic, we have produced a policy to guide our clients through the steps we are taking to ensure the safety of both our clients and our staff.

We have produced this policy in line with multiple sources from within the medical community and the government. As Covid-19 is evolving this policy is subject to change. Rest assured we will be responding to any changes dynamically.

Please do take the time to read it prior to your appointment.

In particular, pay close attention to the ‘Before your Appointment and ‘On the Day of your Appointment’ instructions.

Safety is our number one priority and we are a medical aesthetic clinic with high infection control standards.

There are certain steps we need our clients to take to maintain this and we greatly appreciate your cooperation with the measures we will be implementing.

All the Staff in our clinic have been double vaccinated and will wear appropriate PPE following government guidelines.

Before Your Appointment:

If you have COVID-19 symptoms we respectfully request for you to re-arrange your appointment until you have a test and symptoms are clear.

Please wear a mask/face covering if possible. We will also have sufficient supply in clinic if you do not have one.

Space in the clinic is limited so please attend your appointment alone. If someone comes with you, please ask them to wait outside the building.

Please limit the number of belongings you bring to the clinic.

Please try to use the toilet before your appointment to reduce the need at your appointment to reduce the risk of cross contamination.

Avoid wearing makeup to limit the time taken to remove it. Please minimise jewellery worn on the day.

On the Day of  Your Appointment

Please enter the premises no more than 5 minutes before your appointment. If you arrive early, please wait outside the building so we can prevent over crowding inside. If you arrive late, we may not have sufficient time to complete your treatment on the day.

When you enter we will take your temperature. If your temperature is high we would respectfully request for you to delay your appointment for a minimum of 2 weeks.

Please use the hand sanitiser provided.

A mask will be provided if you do not have one.

Masks should be kept on for upper face procedures but will need to be taken off for lower face.

Please try to avoid using the toilet. If you do use it, please leave it as you would expect to find it.

Staff Measures

All staff will be using personal protective equipment in line with current recommendations. Wearing a mask can make social interaction difficult and we apologise in advance for this. Please be assured we are a friendly team underneath even if you cannot see our smiles!

The practitioner will be wearing a disposable apron which will be changed between clients.

Regularly washing hands and using alcohol gel between and during each appointment.

Allocating sufficient buffer time between patients to disinfect the clinic and ventilate the room.

The practitioner will be wearing clothes that are only worn in clinic and washed daily at 60c.


We kindly ask you to make sure you read the pre-appointment information and adhere to the advice as best as possible.

The policy will be under constant review and we will inform you of any changes as soon as possible.

If you have any questions at all, please do not hesitate to contact us.

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Image by Diana Polekhina

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